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Return Policy

If you do not like the fit, colour or design, simply exchange the product within 7 days of delivery.

You can reach us on  +91 8095194154

Mail us on info@deivee.com

Working hours: Monday to Friday between 10 am to 6 pm

How do you return?

Please follow the following steps for returning/exchanging any product.

Log in to your account on DEIVEE.COM and select the product that needs to be exchanged. Fill in the required information to complete the process.

Note: Our reverse pick­ up facility is currently available only in select locations, which fall under the service network of our courier partners.

In case your pin code is not serviced by our courier partner, you will have to self ­ship the product(s) back to us to reach our Returns department. For all self­ shipped returns, you will be reimbursed INR 100 towards your shipping costs as a voucher which can be used for future purchase on our website. The same is subject to your exchange being inspected and quality checked on receipt in our warehouse.

Shipping Address for self­ ship products:­

#458, 2nd cross, 7th Main,

HAL 2nd Stage, Indiranagar 

Bangalore 560038, Karnataka 

* T&C for exchange.

  • Exchange request needs to be within 7 days of the delivery of product.
  • Please fill the returns form for easy processing of refunds.
  • All returned items must be unused and unwashed for hygiene reasons, and returned with original packaging and tags intact (items without tags will not be accepted).
  • In case you receive a damaged/defective product, the company should be notified within 24 hours of receipt. We might request you to share the snapshot.
  • If you choose to ­ship the products by yourself, they should be dispatched within 48 hours after the return request is raised.
  • Any returned item received by us that does not meet the above mentioned conditions will not be accepted, and will be returned to the customer at their expense. No amount will be reimbursed in this case.
  • Please make sure that the returned items are packed securely to prevent any loss or damage during transit.
  • For all self­ shipped returns, please use a reliable courier service. In case of orders where reverse pick­ up may not apply, customers can ship the items to DEIVEE.COM. In this case, an amount of Rs. 100 will be reimbursed in the customer’s account towards shipping costs in the form of a coupon code. This will be done post the quality check of all the received items.

Non-­returnable categories:

These products fall under "No Return/Exchange" unless there is an inherent damage/quality issue at the time of delivery due to a miss from our quality team.

Lingerie, Accessories & Socks, Any freebies  

 

 

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